Printer will not print as I received a memo "Your printer has experienced an unexpected configuration problem 0x8007007e. Never had any...

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Dell nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Hi Yale,

Thank you for waiting!

May I ask what is the exact model of your printer?

Thanks for the info.

Does the error message appear on your computer or on the printer screen panel?

Dear Yale, It was a pleasure helping you with your Dell issue today. Here is a summary of the resolution.
Issue identified :

Error " Your printer has experienced an unexpected configuration problem 0x8007007e" when printing

Solution Implemented :

• Call customer / Remote access
• Found an error with Windoows 10 app environtment
• "This is a known issue" but only affect app environment in which case only edge for the customer
• Advised customer to use Chrome instead Assisted in exprting edge bookmarks and favorite to Chrome
• Tested Chrome printing and other Application
• Issue resolved

If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page or if you have billing questions, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****