Dear John, It was a pleasure helping you with your Apple issue today. Here is a summary of the resolution.
Issue identified :
Safari will not load a webpage
Solution Implemented :
Call customer / REmote Access
Checked the Safari settings and found a proxy settings set to it.
Remoted and disabled proxy settings under Safari preferences.
If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page or if you have billing questions, please contact our customer support either by email (email@example.com) OR call us at ***-***-****