I have an Apple Mac and have Safari also Opera as my browsers. I open my email account which is localpreacher 02@yahoo.com and after I have it...

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I have an Apple Mac and have Safari also Opera as my browsers. I open my email account which is localpreacher 0*2@yahoo.com and after I have it opened and check my emails it won't let me sign out and the Safari browser won't open anything. I have tried deleting Safari and reinstalling it but it does the same thing.

Last updated
Ferdinand Aquino
Apple Expert

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Apple nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Ferdinand Aquino
Apple Expert

Hi John,

Thank you for waiting!

Are you using the same MAC computer now to post this Question online?


yes I am using the same mac computer

Ferdinand Aquino
Apple Expert

I see,

Can we  do a screenshare?

This will let both of us check what could be causing this issue.



yes we can do a screen share

Ferdinand Aquino
Apple Expert

Dear John, It was a pleasure helping you with your Apple issue today. Here is a summary of the resolution.
Issue identified :

Safari will not load a webpage

Solution Implemented :

Call customer / REmote Access

Checked the Safari settings and found a proxy settings set to it.

Remoted and disabled proxy settings under Safari preferences.

Tested Safari

Issue resolved

If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page or if you have billing questions, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****



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