I can not clear my blocked numbers. Help!!!

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hi Jacqui,

May I know the exact model of your panasonic phone system? You can check the model at the bottom of the base station.

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Please provide me the exact model of your panasonic phone system. Check the model at the bottom of the base station.

alright. Please hold on while I check the procedure on how to clear the blocked numbers. Do not close this page.

Alright. Heres the steps on how to erase the call block number using the base station.  See steps below.

1. Press MENUN #217 

2. Use the up/down arrow key and select either “Block a single #” or “Block range of #”  then press SELECTN

3. Select ERASEN

4.  use up/arrow key then choose “Yes” and then hit  SELECT

5.  use up/arrow key then choose “Yes” and then hit  SELECT then Exit

Let me know if this helps. 

Try to reset the base station first by unplugging the power adapter of the base station from the wall outlet for 1mins then plug it back in. Perform the steps again and let me know if the helps. 

Hmmmm.... weird.. have you tried resetting the base station already? 

Ok. Try erasing using the handset.

1. press CALL BLOCK key

2.  select ither “Block a single number” or “Block range of numbers”  then press SELECT

3. press MENUN then use the up/down key to select  “Erase all” then hit SELECT

4. use up/down arror key then choose “Yes”  then hit SELECT

5. use up/down arror key then “Yes” then hit SELECT  then press OFF

Please refer to my previous post on how to erase block list using the base station. See below.

1. Press MENUN #217 

2. Use the up/down arrow key and select either “Block a single #” or “Block range of #”  then press SELECTN

3. Select ERASEN

4.  use up/arrow key then choose “Yes” and then hit  SELECT

5.  use up/arrow key then choose “Yes” and then hit  SELECT then Exit

let me call you on your phone.

Dear Jacqui , It was a pleasure helping you with your Panasonic issue today. Here is a summary of the resolution.
Issue identified : cx want to clear all her blocked numbers
Solution Implemented : chat/called cx and provided steps to clear the blocked number (steps below). cx followed the steps and tested the issue. Problem solved. 
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