unable to locate my contacts after a apple update to myiPhone

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Apple nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Hi Lenore,

Thank you for waiting!

Can you try going to Settings > Tap your name on top > iCloud and make sure you can sign in to it.

Then make sure that Contacts is turned ON in it.

Let me know how it goes.

Dear Leonore, It was a pleasure helping you with your Apple issue today. Here is a summary of the resolution.
Issue identified :

Unable to find contacts after update

Solution Implemented :

Call customer Assisted customer in going to Settings > icloud And turned off the contacts and turned it back on

Restarted the iphone

Issue resolved

If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page or if you have billing questions, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****