Shows a screen saying enter puk and pin code

How It Works

Get an answer in three easy steps. Here's how it works...

Ask Your Question

1. Ask Your Question

Enter your Samsung question at the top of this page and click Get An Answer.

Pick Your Priority

2. Pick Your Priority

Tell us how quickly you want your Samsung question answered.

Get An Answer

3. Get An Answer

Connect with your Samsung Expert via online chat or telephone call.

Answer Preview

Customer

Shows a screen saying enter puk and pin code

Last updated
Rofel Lantican
Samsung Expert

Hi,

Thank you for contacting us. My name is Rofel and I am here to help you resolve your issues. I need a few minutes to prepare my answer. I will be right back. Appreciate your patience.

Posted
Rofel Lantican
Samsung Expert

Thanks for waiting. A PUK or 'Personal Unlocking Key' is a security feature on most mobile devices that protects your SIM card data. A PUK code is required when a SIM Card PIN code has been entered incorrectly.

You can obtain your PUK code by calling your Simcard/Network provider and they will provide you the code that you need to enter on your phone.

Anything else I can assist you with? If I were able to assist you identify the issue and provide information on how to resolve this, I request you show your appreciation for my efforts by clicking the green Accept Answer button right below my first response

Posted

quoteTestimonialsquote

About ExpertHelp

ExpertHelp is changing the way you connect with service professionals.

Whether you have a quick question while preparing your taxes, troubleshooting a computer problem, or need to hire an attorney, ExpertHelp is the most convenient and affordable way to connect with the right service professional to get the job done.

ExpertHelp has been in business since 2011, is an A+ Rated Better Business Bureau accredited member, and offers a 100% satisfaction guarantee on every question you ask!

More Samsung Questions...

Ask Your Samsung Question & Get An Answer Now!