I need someone to patch into my computer , I can get my ipod classic to sync with my library, I can't figure out the problem

Hello and welcome to ExpertHelp.com! My name is Rofel Lantican and I'm going to do everything in my power to answer your question to your full satisfaction!

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 Hi Larry,

Thanks for waiting. Im here to help. May I know the operating system of your computer? Is it an OSX (Mac) or Windows?

Thanks for your response. Before I connect to your computer. Can you please verify if this is a good callback number incase we got disconnected?

Dear Larry, It was a pleasure helping you with your Apple issue today. Here is a summary of the resolution.

Issue identified : Unable to sync songs on his iPod

Solution Implemented : Called the customer / Remotely accessed the computer / we discovered that the songs that he purchased on iTunes is still on the cloud / Assisted the customer to download the songs / Customer is downloading 12000+ songs / Customer will wait for the songs to be downloaded so that he can sync it to his device / No other issues raised / Customer is happy with the assistance / Issue Resolved / Answer Accepted

If issue resurfaces : If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**[email protected]) OR call us at ***-***-**** .