I have placed call block for my cell phone number on my house phone by mistake -- how do I take it off?

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Customer

I have placed call block for my cell phone number on my house phone by mistake -- how do I take it off?

Last updated
Elixir Cada
Panasonic Expert

Hello and welcome to ExpertHelp.com! My name is Elixir Cada and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Panasonic nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Elixir Cada
Panasonic Expert

Hi Culver,

May I know the exact model of your panasonic phone system?

You can send me a reply by entering your message in the box at the top then hit the send response button to send.

 

Posted
Elixir Cada
Panasonic Expert

Are you there Culver?

Were you able to read my message below?

You can send me a reply by entering your message in the box at the top then hit the send response button to send.

 

Posted
Elixir Cada
Panasonic Expert

Are you there Culver?

Were you able to read my message below?

You can send me a reply by entering your message in the box at the top then hit the send response button to send.

 

Posted
Customer

Yes I'm Culver---what else do your want tl know???

Posted
Elixir Cada
Panasonic Expert

Hi Culver,

May I know the exact model of your panasonic phone system?

Posted
Customer

KX-TGEA40

Posted
Elixir Cada
Panasonic Expert

Alright. Just want to verify the issue further. You accidentally blocked you cel number on your panasonic phonr and you want to remove the block. Is that correct? 

Posted
Customer

From what you charge I think it would be cheaper to buy a new system

Posted
Elixir Cada
Panasonic Expert

Here's the steps to delete a number in your call block list.

Let me know if this helps. 

Posted
Elixir Cada
Panasonic Expert

Let me know if the procedure worked.

You dont have to buy a new phone system. Just folow the steps that I provided to you and your problem is solved.

Let me know if you have further questions. 

Posted
Customer

Since I have't gotten what I asked for, I would hope there would be no charges .. please confirm ---I am strugling to follow your instructions

Posted
Elixir Cada
Panasonic Expert

Do you have a phone number that I can call? I can provide you the instruction over the phone. 

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Customer

YES  ***-***-****

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Elixir Cada
Panasonic Expert

ok. I will call you now. Please do not close this page. 

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Customer

I should have given you my cell #  ***-***-****

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Elixir Cada
Panasonic Expert

ok.. calling now your cell number

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Customer

Sir, It seems to be working fine -- thank you so much for your help -- it was great to talk to you !!!

Posted
Elixir Cada
Panasonic Expert

Dear Culver, It was a pleasure helping you with your Panasonic  issue today. Here is a summary of the resolution.
Issue identified : cx accidentally put his cellphone number in the block list of his panasonic house phone
Solution Implemented : called cx and provided steps on how to delete the blocked phone number (steps below). cx was able to delete the phone number in the block list and tested working now. cx has no further question. told cx that remote support will be converted to phone. cx ok with it. problem solved. 
If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****

 

Posted

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