Need to unlock my mail on my kindle

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Hi Sandra,

Thank you for waiting!

May I ask what is the problem with your mail?

What message are you getting?

Expert Notes:

Call customer and found that the problem was the password for her email.

Customer does not know the email password and the reset option on att site is for sending regular mail for the temp password

Customer will call ATT and verify a new password and ill try again

Will call customer tomorrow for updates.

Hi Sandra,

Tried calling your number but there were no answer

Just want to get some aboutes about the password change.

Please let us know if that sorted the mail issue or if you need further assistance

Thanks

Ferdinand

Hi Sandra,

Tried calling your number but there were no answer

Just want to get some updates about the password change.

Please let us know if that sorted the mail issue or if you need further assistance

Thanks

Ferdinand

Hi Sandra,

Tried calling your number but there were no answer

Just want to get some updates about the password change.

Please let us know if that sorted the mail issue or if you need further assistance

Thanks

Ferdinand