I need assistance setting up my new Dell
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I need assistance setting up my new Dell
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Hi Anne,
Thank you for waiting!
May I know what model of Dell device do you have?
Inspiron 1500
I need to set up background, connect wireless mouse and set toolbar
Are you there?
OK Are you using the same computer now?
yes
Ok ELts set up a screenshare and I will call your number.
Click this link for the download
https://fastsupport.gotoassist.com/383558898
RUN the support app and choose yes and join to connect
Dear Anne, It was a pleasure helping you with your Dell issue today. Here is a summary of the resolution.
Issue identified :
Assistance in Setting up few features for Dell computer.
Solution Implemented :
Call customer / Remote access
Assisted customer in Setting up the tool bar to set in the left side of the Screen
Enabled Windows themes.
Installed chrome and Installed customer's email thru the mail app
Issue resolved
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Byron Narciso
Dell Expert
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