the wrong number was put into my new cell phone. is there any way it can be changed to the right one?

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Apple nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Hi Marie,

Thank you for waiting!

May I know in which part of the phone is showing an incorrect phone number?

Can you tell me what the old one and what is the number?

Dear Marie, It was a pleasure helping you with your Apple issue today. Here is a summary of the resolution.
Issue identified :

Wrong number on her phone / Apple ID sign in

Solution Implemented :

Call customer and assisted in signing in to the new phone using her apple Id and password

Advised customer that the phone number has to be checked with the new carrier

The new number is not yet activated and She will have to call the carrier for activation

Tested Out going calls and it is working fine

Issue resolved

If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page or if you have billing questions, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****