iPhone screen displays "ACTIVATION ERROR", Acts like its is trying to upgrade IOS. Will not connect with the internet on wIfI

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iPhone screen displays "ACTIVATION ERROR", Acts like its is trying to upgrade IOS. Will not connect with the internet on wIfI

Last updated
Ferdinand Aquino
Apple Certified Tech

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

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Last updated
Ferdinand Aquino
Apple Certified Tech

Hi Bryan,

Thank you for waiting!

Can you check the phone screen again post here the exact message you are getting.

Posted
Ferdinand Aquino
Apple Certified Tech
Ferdinand Aquino
Apple Certified Tech

Dear Brian, It was a pleasure helping you with your iPhone issue today. Here is a summary of the resolution. 
Issue identified :

Activation Error Due to ios version

Solution Implemented :

Call customer / remote access

Assisted customer in resetting the iPhone to factory defaults thru itunes on his computer

Assisted in set up

Issue resolved

If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page or if you have billing questions, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****

Posted

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