I am being harassed on Facebook.; I have reported it to FB with no results. I have tried to block the person with no results. Can you help me block this person before it drives me insane
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I am being harassed on Facebook.; I have reported it to FB with no results. I have tried to block the person with no results. Can you help me block this person before it drives me insane
Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!
Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Facebook nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)
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Hi Larry,
Thank you for waiting!
May I know what device you are using for Facebook?
We meet again - laptop with windows 10
Thank you,
Are you in front of your computer now?
Can we do a remote session to it?
yes
ok click thi link
https://fastsupport.gotoassist.com/659122271
This will download the app
RUN it and say allow and yes to join.
my wife just cooked breakfast for me - can we do this in about 15-20 minutes from now
ok Just keep this page open so you can click and run this link later
https://fastsupport.gotoassist.com/659122271
be back soon - thanks
back
ok click thi link
https://fastsupport.gotoassist.com/659122271
This will download the app
RUN it and say allow and yes to join.
Dear Larry, It was a pleasure helping you with your Facebook issue today. Here is a summary of the resolution.
Issue identified :
Someone is harassing customer's Personal and business page account
Solution Implemented :
Call customer / Remote access
Assisted customer in securing his personal account thru settnigs privacy and blocking
Also assisted customer on how to ban people from his page thru Settings if ever that person made another post
Answer Accepted
If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page or if you have billing questions, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****
Byron Narciso
Technician
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