My iPad won't respond when I click on a game or settings. It just goes back to the login screen. What can I do?

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My iPad won't respond when I click on a game or settings. It just goes back to the login screen. What can I do?

Last updated
Elixir Cada
Apple Certified Tech

Hello and welcome to ExpertHelp.com! My name is Elixir Cada and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Apple (iPad) nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

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Last updated
Elixir Cada
Apple Certified Tech

Hi Kathy,

Can you try to reset the ipad by pressing the power button and home button at the same time and wait for the apple logo to appear on your screen then let go the buttons. check the issue again after the reset. 

Let me know if this helps. 

Posted
Elixir Cada
Apple Certified Tech

Are you there Kathy?

Were you able to read my message below?

You can send me a reply by entering your message in the box at the top then hit the send response button to send.

Posted
Elixir Cada
Apple Certified Tech

Dear Kathy, It was a pleasure helping you with your Ipad issue today. Here is a summary of the resolution.
Issue identified :  iPad won't respond when I click on a game or settings. It just goes back to the login screen.
Solution Implemented : called cx and provided steps to do a hard reset on the ipad (steps below). problem solved.
If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****

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