I cannot access documents to save with changes or to rename. It says, "access denied," "you do not have the right to do...

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Hi John,

Thank you for waiting!

May I know what is the corel program you are using?

also What is the computer you ar using it with?

https://fastsupport.gotoassist.com/610527140

Dear John, It was a pleasure helping you with your Corel issue today. Here is a summary of the resolution.
Issue identified :

Cannot save or modify a file under wordperfect.

Solution Implemented :

Call customer / Remote access

customer is experiencing a known issue called Read only bug on wordperfect.

Wordperfect thinks that all files are in read only but checking the files attributes showed it is not.

Uninstall Avast program and reinstalled the Wordperfect program.

Test Edit and save

Issue resolved

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