The comcast Xfinity person helping me today gave me your number and said that you can help me to block robo calls. I get these calls many times a...

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Customer

The comcast Xfinity person helping me today gave me your number and said that you can help me to block robo calls. I get these calls many times a day, Help please

Last updated
Elixir Cada
Uniden Expert

Hello and welcome to ExpertHelp.com! My name is Elixir Cada and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Uniden nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Elixir Cada
Uniden Expert

Hi Carolyn,

Are you trying to block phone numbers on your uniden phone system?

You can send me a reply by entering your message in the box at the top then hit the send response button to send.

 

Posted
Elixir Cada
Uniden Expert

Are you there Carolyn?

Were you able to read my message below? 

You can send me a reply by entering your message in the box at the top then hit the send response button to send.

 

Posted
Customer

yes, but not specific numbers, i know how to do that and it does no good because thry just use another numberand sometimes random names. Mostly the calls come up with a location as city & state, unavailable, or private caller. 

Posted
Elixir Cada
Uniden Expert

Dear Carolyn, It was a pleasure helping you with your uniden issue today. Here is a summary of the resolution.
Issue identified : cx want to block robocallers on her uniden phone
Solution Implemented : provided cx steps on how to block phone numbers and cx is already aware of that, its just the callers keeps on coming back. told cx that theres no way for the uniden phone or the provider to detect and block/filter callers on her phone if its a robocaller/scammer or regular phone calls. Told cx that the only way to get rid of those callers is by requesting for a number change. cx will have to think about that. no other questions. answer accepted. 
If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****

 

Posted

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