All settings seem to be correct and I can scan from the printer into the computer but I am unable to print
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All settings seem to be correct and I can scan from the printer into the computer but I am unable to print
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Hi Harvey,
Thank you fo r waiting!
Are you getting any error message / pop up when you print>?
Dear Harvey , It was a pleasure helping you with your HP issue today. Here is a summary of the resolution.
Issue identified :
Print feature not working
Solution Implemented :
Call customer and assisted in setting up the printer
Found that the Network IP of the printer has changed
Deleted the previous set up and reinstall the printer thru control panel
TEST print OK
Issue resolved
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Byron Narciso
HP Technician
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