Where can I have my Bose Acoustic Noise Cancelling headphones serviced. They stopped working and changing the batteries did not help.

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Where can I have my Bose Acoustic Noise Cancelling headphones serviced. They stopped working and changing the batteries did not help.

Last updated
Charles Totherow
Bose Expert

Hello and welcome to ExpertHelp.com! My name is Charles Totherow and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Bose nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Posted
Charles Totherow
Bose Expert

May I have your zip code please?

Posted
Charles Totherow
Bose Expert

Please click the link below and on the website please clicked Get Started

 

https://www.bose.com/en_us/support/service_and_repairs.html

Posted
Charles Totherow
Bose Expert

May I have the serial number of the headphones please or the model number?

Posted
Charles Totherow
Bose Expert
If you're having sound, Bluetooth or charging issues with your Wireless headphones, try resetting them.
...
Reset your Wireless headphones
  1. Switch off the headset.
  2. Hold the multifunction and volume down buttons for eight seconds.
  3. Watch for the red and blue indicator lights to alternate three times.
Posted
Charles Totherow
Bose Expert

I have not heard a response.  Please use the chat to let me know the outcome please?

Posted

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