would like Elix Cada to help me with this please. The font size on my computer seems to have changed (unless I'm going blind) both in gmail and...

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Customer

would like Elix Cada to help me with this please. The font size on my computer seems to have changed (unless I'm going blind) both in gmail and facebook and amazon and other sites.

Last updated
Ferdinand Aquino
Technician

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Posted
Ferdinand Aquino
Technician

Hi Ellie,

I will have elix Notified right away.

Thanks!

Posted
Customer

Thank you! I'll wait to hear form Elix.

Posted
Elixir Cada
Technician

Hello and welcome to ExpertHelp.com! My name is Elixir Cada and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Elixir Cada
Technician

hi Eliie,

I will be calling you  on your phone in few minutes. Please stand by. 

Posted
Customer

hi Elixir!  I only have 1 hour, so hopefully we can finish in that time, or maybe tomorrow is better?  

Posted
Elixir Cada
Technician

Ok. A minute of two and i'll be calling you on your phone.

 

Posted
Customer

If tomorrow afternoon is ok with you, that would be better for me.  Anytime after 12:30 Los Angeles time.

Posted
Customer

would that work for you?

 

Posted
Elixir Cada
Technician
Elixir Cada
Technician
Elixir Cada
Technician
Elixir Cada
Technician

Dear Ellie, It was a pleasure helping you with your Tecj (computer) issue today. Here is a summary of the resolution.
Issue identified : cx getting small fonts in some website that she is visiting and some fonts are large
Solution Implemented : called cx and accessed her computer. we adjusted the font size and zoom size of her google chrome to her preference via the chrome settings. cx is satisfied with the adjustment. Problem solved.
If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****

Posted

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