I have a Lenovo laptop ideapad 500 15 ACZ. I got the camera to work yesterday and updated Lenovo software and camera stopped working despite Easy...

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Hi Rudy,

Thank you for waiting!

May I know what Windows version it is using?

Dear Rudy, It was a pleasure helping you with your Lenovo issue today. Here is a summary of the resolution.
Issue identified :

Camera not working

Solution Implemented :

Call customer / Remote access

Assisted customer in opening Device Manager and clearing all imaging drivers

reinstalled the Camera driver and restarted the computer

Test Camera - OK

Issue resolved

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