I have a Panasonic phone base model # KX-TG6841 and phone model KX-TGA680 and one of the phone only shows on the bottom of the display the date and...

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Hi Robert,

Does the screen shows like the picture below?

You can send me a reply by entering your message in the box at the top then hit the send response button to send.

Hi Robert,

Does the screen show like the picture below?

Were you able to read my messages Robert?

Were you able to read my messages Robert?

Can you read my message below, Robert?

Does the screen on the handset shows like the picture below?

That means that the unit is on standby mode. That is the screen that you will see if the unit is not in operation. Try to enter the number of your friend or relative then press the Green talk button and see if you were able to make calls. 

Were you able to make outgoing calls? 

Are you still there Robert?

Were you able to make outgoing calls? 

Do you have a phone number that I can call? 

ok. I will call the number. Please keep this page open. 

I tried to call your number but the line is busy. Is that the number of your Panasonic phone?  

Were you able to dial my number, Robert?

Dear Robert, It was a pleasure helping you with your Panasonic  issue today. Here is a summary of the resolution.
Issue identified : one of the handset is not working
Solution Implemented : called cx and tried resetting the handset by unplugging the battery for a minute. No go. Found out the the problem is the keypad of the handset that is not responding because that handset can receive calls but when cx tried to enter the number, the handset is not responding. told cx that the handset is defective and needs to be replaced. told cx that he can purchase the handset at amazon or ebay. cx dont have further questions. answer accepted. 
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