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How do I change my Apple password using e-mail?
Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!
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I’ll be giving you a call soon. If I don’t catch you this time, please reply with a few times (including your timezone) that work best for you and we can connect then.
Hi Richard,
Thank you for waiting!
May i know what Apple ID email are you resetting password with?
Hi Richard,
Thank you for waiting!
May i know what Apple ID email are you resetting password with?
r**4@yahoo.com
Ok Let me check this and i will call your number
Is your phone available for a call in few minutes?
I can't answer cell phone my iPhone is the device I am trying to open.
i have forgotten password that is why I need to use e-mail to change password
Is there another number I can you then?
No other number available to me
Ok Are we chatting through a computer?
No I-pad
Is the phone locked out?
Is it saying Activation?
You will now have an option on your ipad to allow password change.
yes that's why I need new p/w to open I-phone
Im going to try sending a notification for you to change password.
Are you ready?
Yes
There should be now.
Did you get the pop up notification.
pop-up where
It should just pop up there.
Do you have another ipad or this is the only one?
This is only one
where would pop-up show
Can't you give me instructions here
The step is to go here,
https://iforgot.apple.com/password/verify/appleid
And process the reset.
The process, is sending a notification through an ipad. But you said it is not getting any.
Are you able to perform the reset thru the link I sent you?
Hi Richard,
Are you still there?
Are you able to perform the reset thru the link I sent you?
Yes but results same since depended upon cell phone number
I need a response to e-mail can't access phone on closed cellphone
I'm 86 years old and need to end this and go to sleep
tomorrow about 11:30'am
OK?
Alright,
It seems you would need to borrow an iphone and plug your sim card to it so you can atleast recieve a call to get a code.
Alright,
It seems you would need to borrow an iphone and plug your sim card to it so you can atleast recieve a call to get a code.
It would be just temporary.
We'll see tomorrow
Alright
Wrtie my number down in case you would have a phone for calling
***-***-****
Hi Richard,
Any update?
Let me know once you are available so we can continue with your Apple Id concern.
Thanks!
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Byron Narciso
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