We have an Apple Ipad touch and when we turn it on it says activation error Please restore the phone and activate the ICS . Please advise.

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Customer

We have an Apple Ipad touch and when we turn it on it says activation error Please restore the phone and activate the ICS . Please advise.

Last updated
Ferdinand Aquino
Apple Technician

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with (iPod) Apple nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Posted
Elixir Cada
Apple Technician

Hello and welcome to ExpertHelp.com! My name is Elixir Cada and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We do not have any affiliation with **Apple/ipod** nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started!

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Posted
Ferdinand Aquino
Apple Technician

Hi Charles,

Thank you for waiting!

May I ask if you know what is the apple Id you are using for the iPod?

Posted
Ferdinand Aquino
Apple Technician

Hi Charles,

Thank you for waiting!

I tried calling your number but there were no answer.

May I ask if you know what is the apple Id you are using for the iPod?

If you know the ID you are using Just enter that thru the Activation lock page together with your Apple Id password and that should activate the device, If not, tell us what error message are you getting.

I will be waiting for your response

Thanks!

Posted
Ferdinand Aquino
Apple Technician

Hi Charles,

Thank you for waiting!

I tried calling your number but there were no answer.

May I ask if you know what is the apple Id you are using for the iPod?

If you know the ID you are using Just enter that thru the Activation lock page together with your Apple Id password and that should activate the device, If not, tell us what error message are you getting.

I will be waiting for your response

Thanks!

Posted
Ferdinand Aquino
Apple Technician

Hi Charles,

Thank you for waiting!

I tried calling your number but there were no answer.

May I ask if you know what is the apple Id you are using for the iPod?

If you know the ID you are using Just enter that thru the Activation lock page together with your Apple Id password and that should activate the device, If not, tell us what error message are you getting.

I will be waiting for your response

Thanks!

Posted

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