am trying to register my kindle fire hd 8. have gotten as far as where I enter my e-mail or mobile number and amazon password and it is telling...

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am trying to register my kindle fire hd 8. have gotten as far as where I enter my e-mail or mobile number and amazon password and it is telling me that some information is incorrect. I entered my email and got thepassword there

Last updated
Ferdinand Aquino
Kindle Expert

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Kindle nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

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Last updated
Ferdinand Aquino
Kindle Expert

Hi Judith,

Thank you for waiting!

What email are you using for the Amazon account?

Posted
Customer
Posted
Ferdinand Aquino
Kindle Expert

Dear Judith, It was a pleasure helping you with your Kindle issue today. Here is a summary of the resolution.
Issue identified :

Forgot Amazon Password

Solution Implemented :

Call customer and Assisted in changing his Amazon Password

Customer tried logging back in and setting up the Kindle

Issue resolved

If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page or if you have billing questions, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****

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