I have 14k followers on my organization's page on facebook, and I average 200 plus likes a post. But since two days ago, the engagements have...

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Customer

I have 14k followers on my organization's page on facebook, and I average 200 plus likes a post. But since two days ago, the engagements have dropped significantly. What's wrong??

Last updated
Ferdinand Aquino
Facebook Expert

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Facebook nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Ferdinand Aquino
Facebook Expert

Hi Rondell,

Thank you for waiting!

May I know if there is any change done in your Ads and postings?

Posted
Customer

The changes to my postings are there's a huge drop in people seeing my posts and engaging with them. Two days ago it was normal but now it's not. Please look at my page at The immigration Project.

Posted
Customer

I spent $5.00 on an ad and it reached no one charge me to start it.

Posted
Customer

you there?

Posted
Ferdinand Aquino
Facebook Expert

I See, that,

Have you tried modifying your Audience when you redo an ad?

Same Audince set on every ads or post will be the same people who gets the postings.

Also.....

Posted
Customer

It's not about ads. I already have 14k followers so naturally, when I post a picture or say something, those who follow me should at least see them on their feed, right??

Posted
Ferdinand Aquino
Facebook Expert

Yes, There is currently an Issue with engagements as per other reports.

The News feed algorythim on Facebook changes. Sometimes Adjusting what shows on peoples news feed and as per other reports It is adjusted for people to see more newsfeed items from their Friends/ community and less airtime for Business page posts.

 

Posted
Ferdinand Aquino
Facebook Expert

May I know when did you start noticing the drop?

Posted
Customer

Do you believe this is the issue? If so, what can we do to get more engagement from our followers? If I continue to post and share things, will I eventually be able to reach my following?

Posted
Customer

It started to drop this last Sunday, DRAMATICALLY!

Posted
Ferdinand Aquino
Facebook Expert

If you are not talking about Ads engagements then you are referring to Organic Reach.

This is from already followers to view and tag your posts and share.

The Facebook news feed is now being calculated more accurately depending a persons profile and friends.

So Meaning changes on how often your page post fly along their news feed. Mores news feed on their wall then the faster your post are going to be at the bottom.

Changing your post style and changing how it is reacted to may add a little difference like Have them share it or like it.

Also Posting more often may add a little.

Posted
Customer

This is my only solution? Wow. So there's not a problem with my page?

And why do my ads take a day to approve?

Posted
Customer

And WHY such a dratic drop from 5k looking at my posts, to now I am barely reaching 10 people or less??

Posted
Ferdinand Aquino
Facebook Expert

Yes and No,

Facebook paid moderators are now looking into this matter to at least battle the changes.

Here is one explanation I found that Talks about the same problem you are having.

Posted
Customer

Alright makes sense.

 

Posted
Ferdinand Aquino
Facebook Expert

Try searching more online about Facebook's organic reach drop

Filter your search to August 2019 and you'll find how other Owners and moderators are adjusting.

I hope I shed light on what you are facing.

 

Posted
Ferdinand Aquino
Facebook Expert

Let me know if you have further questions or inquiries.

If your page is with profit, You may want to hire a Facebook page moderator with knowledge of ads and engagements at least for few days or weeks to lift the engagements up again at least.

Thanks

Posted
Ferdinand Aquino
Facebook Expert

Dear Rondell , It was a pleasure helping you with your Facebook issue today. Here is a summary of the resolution.
Issue identified :

Drop in audience engagement

Solution Implemented :

Advised customer about Facebook changes that affected Organic engagements or engagements from post

Advised customer that is normal now and being experienced by other other moderators as part of Facebook modifying Newsfeed alogorithm

Advised customer to post more often and make sure to focus on quality to get more engagements

Answer Accepted

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