I am the administrator of an Army Education Center in Ansbach, Germany. My predecessor created a facebook page as a business page. We cannot access...

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Customer

I am the administrator of an Army Education Center in Ansbach, Germany. My predecessor created a facebook page as a business page. We cannot access that page as no one is an administrator anymore. I want to delete that page and launch a correct one under my profile but I can't figure out how!

Last updated
Elixir Cada
Facebook Expert

Hello and welcome to ExpertHelp.com! My name is Elixir Cada and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Facebook nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Posted
Elixir Cada
Facebook Expert

Hi Glenn,

A facebook page will not exist if there is no administrator or editor of that page. Facebook will gonna advise the last administrator who is going leave on that page to delete it. 

If the page still exist then there might be an administrator or editor of that page.

You can send me a reply by entering your message in the box at the top then hit the send response button to send.

Posted
Customer

Hi Elixir, Thanks for your response. I have been able to navigate to the admin section of the page but I don't see anyone listed. I even tried deleting the fake personal account they (my predecessors) created as the admin for the page. And I have been looking with no success for an email or phone number for facebook help. But it seems you can't contact them directly.

Posted
Elixir Cada
Facebook Expert

Hi Glenn,

That seems to be weird. Well if that is the case, then you have to submit an appeal to Facebook by clicking the link below. In that page, you have to put in the webaddress of your page or URL. Then put a detailed description of the issue and inlcude your email where they can reach you at. In your case, you will request for deletion of that page. Then you take a screenshot of the page that you are reporting then hit the blue send button.

Wait for their response which normally within 3-5 business days depends of the number of case that they are handling.

https://www.facebook.com/help/contact/ ***-***-**** 02583?rdrhc

Let me know if you have further questions. 

 

Posted
Elixir Cada
Facebook Expert

Hi Gleen,

Were you able to read my last message? Were you able to submit an appeal to facebook?

Do you have further questions?

 

Posted
Elixir Cada
Facebook Expert

Hi Glen,

I am making a follow up on this issue. 

Were you able to read my last message? Were you able to submit an appeal to facebook?

Do you have further questions?

 

Posted

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