I turn on power button on cable remote, both cable box and Emerson 50 in TV come on then TV turn off
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I turn on power button on cable remote, both cable box and Emerson 50 in TV come on then TV turn off
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Hi John,
Tried calling your number but there were no answer.
It is possible that the cable box you are using has a remote that have that feature which normally can be turned off.
I will need to know what cable box are you using to identify the source of this problem
I'll be waiting for your response here, You can also reach me at ***-***-****
Dear John, It was a pleasure helping you with your Appliance issue today. Here is a summary of the resolution.
Issue identified :
TV intermittently turning off
Solution Implemented :
Call customer
Tested power drain
Tested using direct wall connection - Still the same issue
Advised customer of a hardware problem
Customer confirmed that and is alos planning to get a new TV
Advised customer of purchasing a new TV instead of repair
Answer Accepted
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Byron Narciso
Appliance Repairman
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