I've ordered three books via my computer to Amazon, kindle editions, but have not received them on my kindle. Att. Elix Cada Thanks, Robert Wild

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Amazon  nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Hi Robert,

Thank you for waiting!

I'll have your message sent to Elix ASAP. He will get in touch to you soon.

Let me know if you have further Questions.

Thanks!

Hello and welcome to ExpertHelp.com! My name is Elixir Cada and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Notes:

-called cx and he is not getting the book he purchased from amazon website to his kindle

-check the kindle and found out that its not connected to the wifi network

-cx said that they are having problem on the wifi network and theres a guy who will come to his place and fix it

-told cx that once the kindle is connected to the network thats the time he will receive the book

-cx will get back to us for any develompent. 

Dear Robert, It was a pleasure helping you with your tech-kindle issue today. Here is a summary of the resolution.
Issue identified :  not getting the book he purchased from amazon website to his kindle
Solution Implemented : called cx and check the kindle and found out that its not connected to the wifi network. cx said that they are having problem on the wifi network and theres a guy who will come to his place and fix it. told cx that once the kindle is connected to the network thats the time he will receive the book. kindle is now connected to the network and was able to download the books. problem solved.
If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****