loss of audio

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loss of audio

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Elixir Cada
Lexus Mechanic

Hello and welcome to ExpertHelp.com! My name is Elixir Cada and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We do not have any affiliation with **LEXUS** nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started!


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Elixir Cada
Lexus Mechanic

Hi Peter,

Are you referring to your car stereo system? May i know the exact model of your LEXUS?

You can send me a reply by entering your message in the box at the top then hit the send response button to send.

Jenny Muralidharan
Customer Support

"Sudden loss of all sound. Been through all menu items etc, All other electronics etc including Bluetooth working. Query refers to Lexus GS 450h 2012 model." - Peter, via support ticket#94290 

Elixir Cada
Lexus Mechanic

Can you check the fuse box underneath the dash passenger side then check the fuse labeled Amplifier. Replace that fuse if necessary then check the issue again. 




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