how do I get ebooks sent to my kindle paperwhite (vera's kindle)?

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how do I get ebooks sent to my kindle paperwhite (vera's kindle)?

Last updated
Ferdinand Aquino
Amazon Device Expert

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

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Last updated
Ferdinand Aquino
Amazon Device Expert

Hi Vera,

Thank you for waiting!

Do you know where the books are coming from?

Amazon /  Computer / or you don't know where to get them from?

Posted
Ferdinand Aquino
Amazon Device Expert

Dear Vera, It was a pleasure helping you with your Amazon issue today. Here is a summary of the resolution.
Issue identified :

Books not being sent to Kindle

Solution Implemented :

Call customer

Assisted in verifiying the Wifi connection of the Kindle

Assisted in re registering the Kindle thru her Amazon account

Assisted in setting up an Amazon call to customer to verify her account details

Call customer again

Verified that all books now are synced and being moved to the Kindle

Issue resolved

If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page or if you have billing questions, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****

Posted

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