I have an apple iPad; 2015 or so. I am having trouble finding my kindle books on this device. On Saturday I was having someone help me with...

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Hi Patricia,

Thank you for waiting!

Are there other devices which you can see all the other books?

Is there a number where I can reach you at?

Yes Im going to call your number in few minutes.

I will in 15 minutes.

Yes That is right.

https://fastsupport.gotoassist.com/647246555

Dear Patricia, It was a pleasure helping you with your iPad issue today. Here is a summary of the resolution.
Issue identified :

Missing Books on Kindle app

Solution Implemented :

Call customer

Assisted customer in finding the books and account in Amazon.

Found that there are multiple amazon account

Had an Amazon adviser to call custopmer to verify book orders

Found tha account and linked to the kindle app

Books are now showing

Issue resolved

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