I have my new Alexa Echo 5. How do I tell it to find my Ring front door camera?
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I have my new Alexa Echo 5. How do I tell it to find my Ring front door camera?
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Hi Jane,
Is this your first time setting up your Alexa?
You can send me a reply by entering your message in the box at the top then hit the send response button to send.
Ii am here and ready... This is my second Alexa product.
please hold while I check the information of the unit.
Holding.....
Do you have the alexa app downloaded on your phone?
yes
ok hold on.
Tap Menu on the Alexa app then tap skills. Enter Ring in the search box then hit search tap ring video doorbell then tap enable. tap google chrome and it will take you to the website and you need to login to your ring account. after logging in it will ask you to authorize, just hit authorize and that should link the ring video doorbell. Here's the video presentation of that steps.
https://www.youtube.com/watch?v=iRfBXgxv6-c
Let me know if this helps.
Any update Jane?
Were you able to link your Ring to Alexa?
Yes.... the video on Youtube suggested was outdated... The new current video was very helpful.
Dear Jane, It was a pleasure helping you with your Amazon issue today. Here is a summary of the resolution.
Issue identified : cx want to link the Ring door camera to her Alexa
Solution Implemented : chat with cx and provided steps and video on how to link the 2 devices (steps below). cx followed the steps and was able to link the devices. problem solved.
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Byron Narciso
Amazon Device Expert
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