IPhone is disabled connect to ITunes. HELP
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IPhone is disabled connect to ITunes. HELP
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Hi Roger,
Thank you for waiting!
This means that the device has to be restored using iTunes. Do you have a computer that we could use fir the restore?
yes
ok is there a number I can reach you at aside from the iphone number?
***-***-****
Ok give me at least 10 to 15 mins and I'll ring you up. Im coming in fron ***-***-****
OK
Dear Roger, It was a pleasure helping you with your Apple issue today. Here is a summary of the resolution.
Issue identified :
iPhone is disabled Error
Solution Implemented :
Call customer / Remote access
Assisted customer in performing a RESET using his computer and itunes
Assisted customer in setting up the iphone again
Issue resolved
If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page or if you have billing questions, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****
Byron Narciso
Apple Expert
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