I have an Epson R260 Printer which has the two right lights rapidly flashing. Help!

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I have an Epson R260 Printer which has the two right lights rapidly flashing. Help!

Last updated
Ferdinand Aquino
Epson Tech

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Epson nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Ferdinand Aquino
Epson Tech

Hi Vaughn

Thank you for waiting. Have you tried to turn it off, unplug and replug the power cord then turn it back on?

Ferdinand

Posted
Ferdinand Aquino
Epson Tech

Dear Vaughn, It was a pleasure helping you with your Epson issue today. Here is a summary of the resolution.
Issue identified :

Blinking error on printer indicator lights.

Solution Implemented :

Call customer

Found that the error shows a problem with moving components (No Power Light and blinking Ink and paper light)

Tried power reset - Same Issue

Tried checking for paper Jam but found that there is no paper jam or foreign object thru the printhead tacks.

Tried reseating ink cartridges - Same Issue

Printer is more or less 12 years old and advised customer that it can be a problem with the internal components due to age.

Advised customer for repair but also advised that it might be ideal to just get a new printer

Answer Accepted

customer will buy a new machine.

 

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Posted

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