Having trouble connecting the printer to my wifi.
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Having trouble connecting the printer to my wifi.
Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!
Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Epson nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)
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Hi Kevin,
Thank you for waiting!
May I know the model number of your printer?
et-3700
Thanks,
Are you getting any error messages when you try to connect?
Sorry I don't remember. I tried it last night.
Ok Let me call you hang on. dont close this page.
Dear Kevin, It was a pleasure helping you with your Epson issue today. Here is a summary of the resolution.
Issue identified :
Cannot connect printer to Wifi
Solution Implemented :
Call customer
Assisted custmoer in connecting the printer wifi thru the printer's control panel menu
Customer know the Wifi details and we are able to connect the printer to Wifi
Test print from his computer - OK
Issue resolved
If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page or if you have billing questions, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****
Byron Narciso
Epson Tech
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