cant synch my songs to my ipod

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Customer

cant synch my songs to my ipod

Last updated
Elixir Cada
Apple Technician

Hello and welcome to ExpertHelp.com! My name is Elixir Cada and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We do not have any affiliation with **apple** nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started!

 

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Last updated
Customer

ihave ipod 5 generation working  but it wotn synch my songs to my ipod

 

Posted
Elixir Cada
Apple Technician

Hi Jorge,

Are you trying to sync the ipod to your computer?

 

Posted
Customer

its working i think it is syunched to my computer

everything seems to be working fine but when i plug in it doesnt synchronize

 

Posted
Customer

i think it is synched 

Posted
Elixir Cada
Apple Technician
Elixir Cada
Apple Technician

Dear Jorge, It was a pleasure helping you with your ipod issue today. Here is a summary of the resolution.
Issue identified : ipod not syncing in his computer via itunes
Solution Implemented : called cx and accessed his computer. Ipod is new formatted and checked the itunes software and found out the syn all is not checked. Put a check mark on sync all and started syncing the ipod. Itunes is not syncing to the ipod and now downloading the songs. Problem solved. 
If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****

 

Posted

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