I have been given, as a present, the Apple iPhone 6. A friend has tried to put on more apps and has somehow got the phone locked. I use a...

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Customer

i have been given as a present the Apple Iphone6, Afriend has tried to put on more apps and has somehow got the phone locked

I use a thumb print to open the phone and input a security number known only to me but it is now showing SIM LOCKED and numbers appear. I have put in my security number but it is now accepting it, what can i do please

Posted
Rofel Lantican
Apple Expert

Hello and welcome to ExpertHelp.com! My name is Rofel Lantican and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Apple nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Posted
Rofel Lantican
Apple Expert

 Hi Glenda,

Thanks for waiting. Im here to help. Can you please provide the exact message that you have on your iPhone?

Posted

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