Hotmail blocked my emails on my mac computer due to not having enough space. However, when I try to delete old emails it resurfaces. I just want to...

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Customer

Hotmail blocked my emails on my mac computer due to not having enough space. However, when I try to delete old emails it resurfaces. I just want to regain my usage of emails, both in and out going.

Last updated
Ferdinand Aquino
Apple Expert

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Apple nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Ferdinand Aquino
Apple Expert

Hi Mimi,

Thank you for waiting!

May I know what exact error message did you get?

This is for you to identify if it is  the computer mail storage or hotmail server storage issue?

Posted
Ferdinand Aquino
Apple Expert

Hi Mimi,

Thank you for waiting!

May I know what exact error message did you get?

This is for you to identify if it is  the computer mail storage or hotmail server storage issue?

Posted
Ferdinand Aquino
Apple Expert

Dear Mimi, It was a pleasure helping you with your Apple issue today. Here is a summary of the resolution.
Issue identified :

Emails are blocked because of full storage

Solution Implemented :

Call customer / Remote access

Assisted customer in checking the Mail account under mail.live.com

Assisted in deleting some of the emails to free up space in outlook

Issue resolved

If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page or if you have billing questions, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****

Posted

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