I have an Epson WF-3520 series printer/ scanner that will not connect to my Lenovo computer. I can print from my phone and my wife's HP computer...

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Lenovo nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Hi James,

Thank you for waiting!

Are you getting any messages or notifications when you try to print?

I see,

Are we chatting thru the computer now?

Can we start the remote session now?

https://join.zoho.com/587928104

Click that link to download and RUN the application. then join session.

Dear James, It was a pleasure helping you with your Lenovo / Epson issue today. Here is a summary of the resolution.
Issue identified :

Printer not connected to the computer

Solution Implemented :

Call customer / Remote Access

Assisted customer in downloading and running the epson install software

Computer was able to find the printer from the network and the installation is completed

Issue resolved

If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page or if you have billing questions, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****