I have a red light flashing on the 3 cordless units of XDECT 8155+2. I can get the light to stay on by following the menu but it reverts to...

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Customer

I have a red light flashing on the 3 cordless units of XDECT 8155+2. I can get the light to stay on by following the menu but it reverts to flashing inside a minute. The phone and base both show mail but pressing the message button gives the answer "no message". In addition friends are telling me that they do not get my recorded message and I obviously not aware of this when I am not home. This problem has only occurred since NBN was installed and a new Telstra modem connected. Can you advise where I should go with this??

Last updated
Elixir Cada
Technician

Hello and welcome to ExpertHelp.com! My name is Elixir Cada and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

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Posted
Elixir Cada
Technician

Hi McFarlane,

Can you tr y to press the FIND button on the base station for 5 seconds and see if the blinking light will disappear.

You can send me a reply by entering your message in the box at the top then hit the send response button to send.

Posted
Elixir Cada
Technician

Here's another troubelshooting. 

With the phone in standby, open the menu and select Global Setup; select VMWI Reset, then select Yes.

That should turn off the blinking light indicator. 

Let me know if this helps. 

Posted
Elixir Cada
Technician

Are you there McFarlane?

Were you able to read my messages below? 

You can send me a reply by entering your message in the box at the top then hit the send response button to send.

Posted
Customer

Hi Elixir. I ahve just come back to the computer and found your messages. Thank you for responding.

Resetting the Global set up as per your instruction stopped the light flashing but it was now on permanently. I phoned from my mobile and let it ring out but the base unit did not give me an opportuunity to leave a message. The mail or message indication on all handsets and the base unit was still showing a message.  However pressing the message play button gave the answer "No message"

All phones are now flashing again so we have got no where.

Pressing the FIND button for 5 seconds did not stop the light flashing.

Do you think the problem is a Uniden one or should I contact my service provider (Telstra in Australia)

Posted
Elixir Cada
Technician

Hi McFarlane.

Seems like your phone provider's voice mail system is activated in your line and you have a message there that you need to listen delete. If you know how to access your phone provider's voice mail service then please do so. Listen to all messages and delete them right away. That should make the light indicator go away on your phone. 

If you wish to use the answering machine of the Unider phone system in the future then you need to turn it on by pressing the ANSWER ON/OFF button on the base station. It will announce you is the answering system is on or off, so make sure it will say answering system/machine on.

Let me know if you have further questions. 

Posted
Elixir Cada
Technician

Hi McFarlane.

 

I am making a follow up on this issue.

Were you able to read my last message to you? Is the problem already solved? 

Posted
Elixir Cada
Technician

Hi McFarlane.

 I am making a follow up on this issue.

Were you able to read my last message to you? Is the problem already solved? 

Posted
Elixir Cada
Technician

Hi McFarlane.

 I am making a follow up on this issue.

Were you able to read my last message to you? Is the problem already solved? 

Posted
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