I have an iPad and am trying to enter it. I am required to use my icloud.com Apple ID that was used to set up my iPad. However, I do not remember it. How can I retrieve it?
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I have an iPad and am trying to enter it. I am required to use my icloud.com Apple ID that was used to set up my iPad. However, I do not remember it. How can I retrieve it?
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Hi Truman,
Are you on the activation lock screen on your ipad and it is asking you to enter the apple id and password to activate the device?
You can send me a reply by entering your message in the box at the top then hit the send response button to send.
Are you there Truman?
Were you able to read my message below?
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Sorry, I was out. Yes I am on the Activation Lock screen. It asks me to enter my Apple ID (t**n@yahoo.com) and my password that were used to set up the iPad T.....@icloud.com
But I do not know or remember the password. I have tried those I have used in the past with no luck.
Thank you.
does the activation screen says (T.....@icloud.com)?
Yes, it says (t.....@icloud.com) the first letter is not capitalized. My assumption is that the word is truman, but that is only a guess.
I see. That icloud account is the only account that can activate the phone. Lets try to recover that icloud account. can you provide me your birthdate and lets see if it will match to the system.
November 7, 1941
Have you found anything useful?
Hi Truman,
Thank you for taking the call.
I already created a report and you will be receiving a call shortly from the apple security team. Let me know the result of your conversation.
Any update Truman?
Were you able to speak to the apple security department?
Any update Truman?
Were you able to speak to the apple security department?
Any update Truman?
Were you able to speak to the apple security department?
Byron Narciso
Apple Certified Tech
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