Hello, I think recently facebook has hidden all my post from my friends so no one see my new post on their new feeds, i normally gets 200-300 likes...

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Customer

Hello, I think recently facebook has hidden all my post from my friends so no one see my new post on their new feeds, i normally gets 200-300 likes for new personal photos and views on video thats i post now it is 0. Please help me!

Last updated
Elixir Cada
Facebook Expert

Hello and welcome to ExpertHelp.com! My name is Elixir Cada and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Facebook nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

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Customer

im waiting for your answer

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Elixir Cada
Facebook Expert

Hi Leah,

Are you referring to facebook personal account or business page?

You can send me a reply by entering your message in the box at the top then hit the send response button to send.

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Customer

Personal account. I run an online store and normally post video and photos of my product on my personal account. Its been for years until 2 weeks ago. I got blocked from posting and joining to group. But also I try post new photo or videos on my personal account, no one see it.

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Elixir Cada
Facebook Expert

may I know the name that appears on your facebook account so that I can check it.

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Customer

Screenshot

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Customer

Leah Dang

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Customer

They do tell me a date where ive been restricted from posting and joining to groups. But a part from that I try posting a normal photo, normall will get people to like it 200-300 likes I get no  like at all. I asked my friends no one is seeing my new post in the new feed anymore

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Elixir Cada
Facebook Expert

Are you using a computer or cellphone in posting?

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Customer

Cellfone

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Customer

Is facebook hiding my post from everyone so no one would see me as a punishment for spamming isnt? If this is the case then will it get back to normal and how? what should I do

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Customer

Hello?

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Elixir Cada
Facebook Expert

Have you set the viewers of your post to friends only before you post it

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Customer

Viewer is public

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Customer

Everything on my facebook is public because i want everyone to see my post

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Elixir Cada
Facebook Expert

 

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Customer

I sent you a message on facebook i think its easier to send photos and explaination over there

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Elixir Cada
Facebook Expert

Ok give me few minutes for me to check this issue.. ill get back to you about my finding in a few minutes

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Customer

Hi

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Elixir Cada
Facebook Expert

Do you have a phone numver where i can reach you at?

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Customer

+ ***-***-**** 2

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Elixir Cada
Facebook Expert

is your profile picture the one that holding the dogs?

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Customer

Profile

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Elixir Cada
Facebook Expert

NOTES:

-chat with cx and provided a link to send an appeal to facebook admin about checking her account.

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