I'd like to find one of your experts that can help me restore my IMAP email after a host change. The email is based in Thunderbird. Thanks.

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Hi Claire,

May I know your email provider? Could you provide more information as well when you say "host change"

You can send me a reply by entering your message in the box at the top then hit the send response button to send.

alright. So GoDaddy is now the one hosting your domain and email. Right?

ok. give me one moment. 

have you checked with GoDaddy if your email is already up in there server? 

Based on my findings, your domain is still connected to Oracle America and not to GoDaddy. See screenshot below. 

Yes once the domain is transferred to GoDaddy. Everything single item should all be transferred to the new Domain host. 

NOTES:

-contacted cx and told her that her domain is still connected to Oracle America 

-GoDaddy needs an authorization code for them to get all the information of her domain and transfer it to godaddy's domain

-provided cx phone number of oracle america to get the code and after that she will call godaddy and go from there.

-cx will get back to us for the result.