My husband has accussed me of speaking to men behind his back and deleting messages of messenger. I had contact many years ago and deleted the...

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Customer

My husband has accussed me of speaking to men behind his back and deleting messages of messenger. I had contact many years ago and deleted the messages then but for some reason it states i had contact in 2018 is there a way to prove i didnt have contact or to show the date the messages were deleted ? I didnt realise one of these people were on my messenger as i had dekted him off facebook many years ago. I have recently deactivated my facebook because of this issue.

Last updated
Ferdinand Aquino
Facebook Expert

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Facebook nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Posted
Ferdinand Aquino
Facebook Expert

Hi Lisa,

Thank you for waiting!

Where in Facebook did you find or show that you had contact with the person in 2018?

Posted
Customer

My husband discovered it in messenger

Posted
Ferdinand Aquino
Facebook Expert

You mean he got a hold of your account and found it in your facebook messenger?

Posted
Customer

I gave my husband full access to my account

Posted
Customer

Yes it is in my messenger account 

Posted
Ferdinand Aquino
Facebook Expert

It very unlikely that facebook will mistakenly put the address wrong.

It is possible that the contact made in 2018 was not you messaging that person.

have you yourself seen what he was talking about?

Posted
Ferdinand Aquino
Facebook Expert

It very unlikely that facebook will mistakenly put the address wrong.

It is possible that the contact made in 2018 was not you messaging that person.

Have you yourself seen what he was talking about?

Was it a message from you to that person dated 2018 or an archived message ?

Posted
Customer

Yes apparently there was contact made. My husband investigates a lot on my account.if he disvovered the name and opened it would it make a connection. 

Posted
Customer

Apparently a connection was made on that date he has been intouch with some one from your company and they have said that i had made contact and messages were deleted. I can email you the response and question my husband had. My husband has left me because he believes i was chatting on messenger and being deceitful 

Posted
Customer

I somehow need to prove i didnt make connections and prove dates that i delted messages from years ago not in 2018

Posted
Customer

Do you need access to my facebook and messenger to have a look ?

Posted
Ferdinand Aquino
Facebook Expert

are you on a computer now?

 

Posted
Customer

Im on my phone im on holidays

Posted
Customer

Have you got an email i can send my husbands question and response to? I will forward it to you

Posted
Ferdinand Aquino
Facebook Expert

Using your phone right now can you navigate to that part hes talking about you chatting?

You can send it personally to me

f**0@gmail.com

Posted
Customer

I will reactivate facebook and messenger

Posted
Ferdinand Aquino
Facebook Expert

ok, Here is the deal.

If you did not really spoke with that person to that date like he said.

Then I can vouch that facebook does not make mistakes with dates. and He' probably mistaken on what he thinks it is.

If I can see that part where He thinks you made contact in 2018, I belive I can explain that better what was it.

Posted
Customer

I will forward his conversation to you now

Posted
Ferdinand Aquino
Facebook Expert

ok, f**0@gmail.com

Let me know once you did

Posted
Customer

Ive forwarded it to you

Posted
Ferdinand Aquino
Facebook Expert

ok checking on it now.

Posted
Customer

Thank you i just need to prove i wasnt doing the things he has suggested i was doing. I got confirmation from bith people snd he didnt believe them

Posted
Ferdinand Aquino
Facebook Expert

 

this is what I believe he refers to right?

Posted
Customer

Yes

Posted
Customer

Apparently i made contact and dekted messages

Posted
Customer

I wasnt even aware he was on my messenger account

Posted
Customer

I deleted him off facebook i think 2014 maybe 2015 

Posted
Ferdinand Aquino
Facebook Expert

This image is strong connection between the two of you but this alone does not imply you message the person back or responded at all.

One instance could be is that person message you and read the message and deleted it at once.

The connection will remain even no respond input from you.

 

Posted
Customer

I never made any connection  with either of them. Could it be a connection by just opening the persons chat say looking through the account. I wasnt aware he was on my messenger

Posted
Customer

There is one wirh Adam olive he is a facebook friend apparently he has 2 messenger accounts one i was aware of and last talked to him in 2015 but on the other account shows a connection.  I really need to clear this up. 

Posted
Ferdinand Aquino
Facebook Expert

Opening the chat will not make a connection.

But if that person messaged you and you accidentally opened it and then deleted the message a contact is made and logged. even if you did not do something.

Posted
Customer

Have you read the response about me deleting messages and also trying to hide it ?

Posted
Customer

I wasnt aware he was on my messenger. And certainly wasnt aware adam had a second messenger account

Posted
Ferdinand Aquino
Facebook Expert

Yes, I saw the responses,

That person being in your contact does not mean you replied.

 

Posted
Customer

So how do you think rhis has happened. My husband has left me based on these findings. I never seen or opened any messages in 2018 from these accounts

Posted
Customer

And i certainly didnt delete any message.  Is there a way to see dates of deletion?

Posted
Ferdinand Aquino
Facebook Expert

No Deleted messages are not logged.

Posted
Ferdinand Aquino
Facebook Expert

Yeah,

I see your point,

The image He's talking about is a downloaded copy from your account and not a log file of your conversation.

It is possible that the info on that image is inaccurate as it does not have other detqails on what the date and time stamp was.

If other people confirmed (Adam) like wise, Adam has no double account (checked it) which proves that the timestamp in the image is either inaacurate or for something else.

Posted
Ferdinand Aquino
Facebook Expert

do you have a copy of the downloaded archived?

Posted
Customer

No how do i get that ?

Posted
Ferdinand Aquino
Facebook Expert

One mor thing, when you open messenger and go to contacts is that person still there?

Posted
Customer

Would you like to go into my messenger account and have a look. I can give you email and password 

Posted
Ferdinand Aquino
Facebook Expert

No, It would trigger a location lock on your account wich may lock it up.

May I ask, If you go to your messenger and go to all contacts, is that person there?

Posted
Customer

Yes but only if i search him. The message i sent asking him to clarify i hadnt been in contact has gone

Posted
Ferdinand Aquino
Facebook Expert

Because it is possible that the timestamp

2018 was when you deleted that person in your messenger.

Posted
Customer

Did you get those messages i sent you clarifying i had no contact

Posted
Customer

Is there a way you tell prove that ?

Posted
Ferdinand Aquino
Facebook Expert

I believe what you are trying to point is that you had no contact or anything to that person iafter 2014/2015. Right?

 

 

Posted
Customer

Yes. And i didnt delete messages and try to hide it as it was stated

Posted
Ferdinand Aquino
Facebook Expert

Also you made contact to that person before 2014 this confirms that person was added to and placed on your contact. you know that right?

Posted
Customer

Yes he was someone i talked to many years ago im not sure of the exact year but its been many years since i spoke to both of them 

Posted
Customer

What year was contact made 

Posted
Ferdinand Aquino
Facebook Expert

There is no record of that.

 

Posted
Ferdinand Aquino
Facebook Expert

If that's the case the only thing confusing now is that time stamp.

But that person being in your contact is not a question anymore but can be explained by you making contact way back.

 

Posted
Customer

So what do you believe has happened. I havnt made contact or deleted any messages from either Brenden or Adam ?

Posted
Ferdinand Aquino
Facebook Expert

i think to sum it all up is what does time stamp indicate right?

Posted
Customer

I wasnt even aware Adam had a second messenger account to even have contact. Yes i need to prove i didnt make contact on the dates in 2018 and delete any messages to hide anything

Posted
Customer

I just need to somehow prove i didnt make contact or delete any messages from Adam and Brenden on those dates

Posted
Customer

Do you need my archive ? If so how do i get that to give it to you

Posted
Ferdinand Aquino
Facebook Expert

Well technically speaking that date do not prove anything.

It does not even say you deleted anything or messaged someone.

That date could be something else and it is not in any facebook forums what that date indicates.

The best way is to ask other person to download the address book and see if name will have a timestamp that is also confusing.

Posted
Customer

So i have to ask Adam and Brenden to access thwir Address book and see a time stamp ?

Posted
Customer

How do you download the address book ?

Posted
Ferdinand Aquino
Facebook Expert

Yes the time stamp should be matching. if not then that's your proof.

Go to Facebook using a computer.

Go to settings > Your information > Download your information

then you will get a folder that has these folders in it and one of the is messenger addressbook.

Posted
Customer

What do you believe has happened ?

Posted
Ferdinand Aquino
Facebook Expert

ok,

1. I don't know what that timestamp indicates.

2. If you did not really made contact on that said date then it is either an indication of that person trying to contact you but did not made it thru or a Facebook error or Something that is not stated by facebook at all.

Posted
Ferdinand Aquino
Facebook Expert

Also,

The Rep that your husband talk to did not said that you made contact to that person in that date.

The conversation was only if you deleted a message from that person, And Of course you did  many years ago. and the time stamp does not prove it was on that date.

 

Posted
Customer

I need this response clear for my husband to prove i didnt make contact or delete messages as he believes that i did am am being deceitful 

Posted
Customer

My husband has left me i need a clear answer 

Posted
Ferdinand Aquino
Facebook Expert

i understand,

As of now, that's the best way. Ask the other people for their archived address book and check if the time stamp match because if not then its your proof that that time stamp is not because you made contact.

Posted
Ferdinand Aquino
Facebook Expert

I understand,

As of now, that's the best way. Ask the other people for their archived address book and check if the time stamp match because if not then its your proof that that time stamp is not because you made contact. and it could be just viewing the contact info thats all.

Posted
Customer

Will you send me thriugh a report of your investigation like my husbands that i forwarded to you with the contents of our conversation

Posted
Customer

One more thing before you go ? Why do you think it shows a connection on those dates when no conbection was made by me 

Posted
Ferdinand Aquino
Facebook Expert

Again the time stamp does not mean connection.

It is not clear what the timestamp indicates. it could be just looking at the contact or deleting the contact or replying or a lot of things that is not clear as Facebook never mentioned what the timestamp was about

Posted
Customer

Can you please put me in touch with the rep my husband spoke to

Posted
Customer

Its vital that i speak with him 

Thank you

Posted
Customer

Charles Totherow 

Posted
Customer

 Hello 

Posted
Ferdinand Aquino
Facebook Expert

Yes Lisa, I am here

Posted
Customer

Hi, i would like to know if you can put me in contact with my husbands Rep Charles Totherow please

Posted
Customer

Hello its very important that i speak to him

Posted
Customer

Are you there ?

Posted
Ferdinand Aquino
Facebook Expert

Ok, I'll let him know.

Posted
Customer

Thank you, its very important he contacts me. Do you have my email or will he contact me on here?

Posted
Ferdinand Aquino
Facebook Expert

Once He's available He will contact you here.

Posted
Charles Totherow
Facebook Expert

Hello and welcome to ExpertHelp.com! My name is Charles Totherow and I'm going to do everything in my power to answer your question to your full satisfaction!

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Posted
Charles Totherow
Facebook Expert

Hello what can I help you with?

Posted
Customer

Hi charles, you helped my husband a few weeks ago with a question about my account, his name is Benjamin Sealby.  Do you remember him ? His question was about whether i had been speaking to me behind his back 

Brenden Dezius and Adam olive there was a connection he was questioning 

Posted
Charles Totherow
Facebook Expert

I do remember this what can I help you with?

Posted
Customer

Could you explain what the connection may have been as i have previously had contact with Brenden but  that was in about 2014 i deleted him off facebook and assumed it was off messenger aswell. I have made no connection with him. Adam is a highschool friend that i wasnt aware had 2 accounts. I have spoken to him but that was 2015. I havnt deleted messages ?

Posted
Charles Totherow
Facebook Expert

The other customer I had which I assume was your spouse asked me about deletd messages on Facebook.  I cannot go into the specifics about the messages as these are confiditional to each customer.

Posted
Customer

I messaged both Adam and Brenden to prove that i hadnt spoken but my gusband doesnt believes it. He believes i spoke to both of them in 2018 and deleted the messages. I need this resolved please

Posted
Charles Totherow
Facebook Expert

I must talk with him abot this.

Posted
Customer

I have a copy of your  report. He sent it to me. This qustion is from me. Is there another way that connection was made. I did not message or delete either of these people, could you please helpme to figure this out. The other rep said there is no way to tell if i messaged on the time stamp. It could have been i removed the person of messnger. Im not sure how it all works but deffinately need this issue resolved

Posted
Charles Totherow
Facebook Expert

With Facebook this si true, no way to tell with timestamps.

Posted
Customer

So what do you think the connection was ? I deleted Brendan years ago and had no contact and Adam no contact on one of his account as i wasnt aware it existed

Posted
Charles Totherow
Facebook Expert

Facebook messeges will stay forever until you delete them

Posted
Customer

So its possible that i deleted Brenden off messenger in 2018 not made contact with him  or messaged him ?  It was also suggested i made efforts to make it private but traces were left can you explain this to me. 

Posted
Customer

Adam apparently has 2 messenger accounts one i was aware of but the other i wasnt. Apparently one was a work one. I had contact with Adam on one but not the other. Adams messages are still there from 2015

Posted
Customer

Can i give you access to my facebook and you can have a look. I really need this resolved as these accusations of me speaking with these men are not true

Posted
Charles Totherow
Facebook Expert

I can do a remote seesion on your computer to view your Facebook with your permission?

Posted
Customer

 Yes please. I am desperate to reslove this matter as You have suggested that i messaged and deleted in 2018 . Do you need my email and password?

Posted
Charles Totherow
Facebook Expert

Let me give u a link to click on and run the software and I will need the 9 digit code after you run the software.

https://download.anydesk.com/AnyDesk.exe

Posted
Customer
  • it said it couldnt dowload software 
Posted
Charles Totherow
Facebook Expert

Are you on windows or a mac?

Posted
Charles Totherow
Facebook Expert

Also, you have to be on a computer as well?

Posted
Customer

No im on my phone as im away on holidays

Posted
Charles Totherow
Facebook Expert

Iphone or andriod?

Posted
Customer

Can i give you passwords and you can go in to see

Posted
Customer

Andriod samsung galaxy 

Posted
Charles Totherow
Facebook Expert

I am not allowed to log into your Facebok without a remote connection?

Posted
Charles Totherow
Facebook Expert

Let me give a link to remote to your phone one moment ?

Posted
Charles Totherow
Facebook Expert

Here is the link for remote access for andriod.  Please click and run the software.

https://play.google.com/store/apps/details?id=com.anydesk.anydeskandroid

Posted
Charles Totherow
Facebook Expert

I will need the 9 digit code for remote access after you install please.

Posted
Customer

Ok i have done that

Posted
Charles Totherow
Facebook Expert

what is the 9 digit code?

Posted
Customer

Where would the code be sent ? It didnt give me one ?

Posted
Charles Totherow
Facebook Expert

Do u have the anydesk app installed?

Posted
Customer

Yes

Posted
Charles Totherow
Facebook Expert

One moment please?

Posted
Customer

Do i need to reactivate my facebook and messenger i deactivated it

Posted
Charles Totherow
Facebook Expert

Yes please.

Posted
Customer

One minute please

Posted
Customer

ok all done

Posted
Customer

Thats all active

Posted
Customer

How did you go are you able to access it ?

Posted
Customer

587 246 653

This is the number showing in the app 

Posted
Charles Totherow
Facebook Expert

Sorry to keep you waiting?

Posted
Charles Totherow
Facebook Expert

May I connect now?

Posted
Charles Totherow
Facebook Expert

Pleaee reopen the app and give me the 9 digit code again please?

Posted
Customer

587 246 653

Posted
Customer

Yes you can access now

Posted
Charles Totherow
Facebook Expert

One moment please

Posted
Charles Totherow
Facebook Expert

Please open the app and make sure the code is the same.

Posted
Charles Totherow
Facebook Expert

Please let me know when you have this opend again?

Posted
Customer

I opened the app

Posted
Charles Totherow
Facebook Expert

Let me try again one moment?

Posted
Customer

I have a screen shot of what it says with a code, i can email this to you if it helps. Sorry im not very tech savvy 

Posted
Charles Totherow
Facebook Expert

Let me just ask this question.  What do you want to do with your Facebook?

Posted
Charles Totherow
Facebook Expert

Do you want me to dlete messages or retrieve a message or give you a timestamp of a message.

Posted
Customer

I want an aswer to why it shows connection  on those dates when i didnt  make connection

Posted
Charles Totherow
Facebook Expert

What is your email and password for Facebook?

Posted
Charles Totherow
Facebook Expert

I can try to get this information for you?

Posted
Charles Totherow
Facebook Expert

What names should or name should I be looking for?

Posted
Customer

I need an answer to my husband Question about these two men and the connection. I made connection but back in 2014/2015 the date stamp says 2018. One of the accounts in question Adam has two messenger accounts and it says i made a connection.  I wasnt even aware he had that messenger. Only the one i spoke to him on in 2015

Posted
Charles Totherow
Facebook Expert

I just need your login for facebook?

Posted
Customer

L**g@gmail.com 

BenLisa123

Posted
Charles Totherow
Facebook Expert

Please allow me a few minutes to find out the information?

Posted
Customer

Brenden Dezius  and Adam Olive  apparently adam has two messenger accounts one i have spoke to him on in 2015 the one i have never spoken to him on is the  question. It states i had conbection with both of these men in 2018. You explained to my husband that i had messaged and deleted on those dates.

Posted
Charles Totherow
Facebook Expert

Please allow me a few minutes?

Posted
Customer

Sure, thank you 

Posted
Charles Totherow
Facebook Expert

Do you still have the number in 08?

Posted
Charles Totherow
Facebook Expert

I need the code sent to your phone?

Posted
Customer

No , its now ***-***-****

Posted
Customer

I havnt had that 08 number for about 4 or 5 years 

Posted
Charles Totherow
Facebook Expert

Please approve the login from your phone please?

Posted
Customer

How do i change my number with facebook

Posted
Charles Totherow
Facebook Expert

we can do that later?

Posted
Customer

How do i approve the login

Posted
Charles Totherow
Facebook Expert

One moment?

Posted
Customer

Are u able to access now

Posted
Charles Totherow
Facebook Expert

Still working on it one moment?

Posted
Customer

How are you going with it ?

Posted
Charles Totherow
Facebook Expert

Your facebook account has two step login enabled.  You will have to desbaled this for me to be able to log in?

Posted
Charles Totherow
Facebook Expert

Is there anyway that you can get on a computer or laptop so that we can perform a remote seesion and take care of the issue in no time?

Posted
Customer

I havent got a computer with me

Posted
Customer

How do i disable it ?

Posted
Customer

I've  watched a youtube clip and i turned it off i think ive done the right thing for you.

Posted
Charles Totherow
Facebook Expert

Can you get to a computer today?

Posted
Customer

No sorry charles, i only have my phone.

Posted
Charles Totherow
Facebook Expert

please launch to anydesk app and let me have the 9 digit code please I can remote to your phone from my phone

Posted
Charles Totherow
Facebook Expert

I have the any desk app on my phone as well

Posted
Customer

587246653

Posted
Customer

Thanks Charles 

Posted
Charles Totherow
Facebook Expert

please allow me a few moments did you launch the anydesk app that wasn't the right code it would only be nine digits

Posted
Charles Totherow
Facebook Expert

I tried to connect using that code and it did not work you have to leave the anydesk app open until I connect to you as well

Posted
Customer

Ok try again

Posted
Charles Totherow
Facebook Expert

I meant to tell you when they connection comes through you have to accept my connection otherwise it will throw me off

Posted
Charles Totherow
Facebook Expert

It keeps saying that the connection was rejected

Posted
Customer

Ive accepted you

Posted
Charles Totherow
Facebook Expert

All right please allow me a few moments

Posted
Charles Totherow
Facebook Expert

I will have to use my computer can you give me about 30 minutes and I will connect to your phone remotely

Posted
Customer

Yes no problem

Posted
Charles Totherow
Facebook Expert

I tried to remote connection from my phone doesn't seem to be a very stable connection so I will have to use my computer please allow me a few more minutes

Posted
Charles Totherow
Facebook Expert

Is there any way that you could send me screenshots of the messages

Posted
Charles Totherow
Facebook Expert

You can take screenshots of your phone where the messages are and upload them to this chat forum

Posted
Customer

Im not sure My Husband Ben said they were archived he sent it all to you in your messages. One was a connection with Brenden Dezius and Adam Olive 

Posted
Customer

Something to do with the address book, do you still have your conversation with him. If not i can email it to  you 

Posted
Customer

Brendin was 9th feb 2018 and Adam was 29th june 2018 apparently it states a connection was made but i didnt make a connection with either of them

Posted
Charles Totherow
Facebook Expert

Can you give me the code again for the anydesk app?

Posted
Customer

587 246 653

Posted
Charles Totherow
Facebook Expert

It says not ready u have to leave the app open please?

Posted
Customer

Ok i will  go back in now 

Posted
Charles Totherow
Facebook Expert

Please accept the connection?

Posted
Charles Totherow
Facebook Expert

I am going to try to login your facebook as the remote connection is not working?

Posted
Charles Totherow
Facebook Expert

Please open Facebok app on your phone and approve the login when the notifications pops up please.

Posted
Charles Totherow
Facebook Expert

I am logined in your faceboko account.  I will check the messages and the  timestamps.

Posted
Charles Totherow
Facebook Expert

Posted
Charles Totherow
Facebook Expert

This is correct last commnication before you started communication with him again just a few days ago.

Posted
Charles Totherow
Facebook Expert

Posted
Charles Totherow
Facebook Expert

This shows that you only had communication with this person just a few weeks ago.

Posted
Charles Totherow
Facebook Expert

On both screenshots please notice the dates and times as well.

Posted
Charles Totherow
Facebook Expert

is there any other person that you would like me to look up on messenger?

Posted
Customer

No apparently there is another one in the address book for Adam it has no profile pic it was archived 

Posted
Charles Totherow
Facebook Expert

This could have been from maybe another Facebook account sometimes facebook will store toehr acocunt messages under the messenger app if even if another account was used years ago.

Posted
Customer

Do you still have my husbands conversation  ? It is all in there. I only have the one account

Posted
Charles Totherow
Facebook Expert

Sorry for all the trouble.

Posted
Charles Totherow
Facebook Expert

Do you want the conversation that me and him had on experthelp or under facebook messenger?

Posted
Customer

No he sent you in his conversation pictures of what he was questioning if you have a  look it will explain it better

Posted
Charles Totherow
Facebook Expert

One moment I will get it for you.

Posted
Charles Totherow
Facebook Expert

May I ask your husbands name?

Posted
Customer

Benjamin Sealby 

Posted
Customer

If you read it you will see what he is asking about

Posted
Charles Totherow
Facebook Expert

I am searching through the archive now one moment?  I have to find his original post.

Posted
Charles Totherow
Facebook Expert

Do you have the screenshots with you?

Posted
Charles Totherow
Facebook Expert

It apears that those comtacts that your husband was referring to was just a glitch with facebok itself.  

Posted
Charles Totherow
Facebook Expert

Nothing was done wrong.

Posted
Customer

I can email your whole conversation to you with him everythng is in there

Posted
Customer

So no contact was made at all on those dates ? No messages deleted 

Posted
Charles Totherow
Facebook Expert

What would you like to know or find out about the conversation between me and him?  Do you want to confirm that there were no contacts made with opther people before a certain date?

Posted
Charles Totherow
Facebook Expert

No messages at all.

Posted
Charles Totherow
Facebook Expert

I did not see any messages

Posted
Charles Totherow
Facebook Expert

I remeber the screenshots he sent me and they appeared to be someone that was maybe trying to hack his or your account.  Usually when someone tries to send you a message, their name, country and location will be displayed.

Posted
Charles Totherow
Facebook Expert

In the screenshots that he sent me, I would not be able to tell whether someone was trying to hack your or his account.

Posted
Customer

Did you read your conversation with him and your answer ?

Posted
Charles Totherow
Facebook Expert

You will have email the conversation to me.  C**9@gmail.com  this is my email address

Posted
Charles Totherow
Facebook Expert

I am reading through the conversation now one moment.

Posted
Charles Totherow
Facebook Expert

Brendon Dezious

 

Posted
Charles Totherow
Facebook Expert

Accordin the the archive, there was contact made with this person, but as I stated before its only showed through the archive and not on messenger which is most likely a glitch within Facebook.

Posted
Customer

The other one is Adam Olive 

Posted
Charles Totherow
Facebook Expert

The scrennshots that he sent there is no screenshot that I see of a person named Adam at all.  Just a Taylah Sealby

Posted
Customer

So what you are saying is that i did not have contact on those dates and did not delete messages from either of these people on those dates. I need a straight answer as he will not acceot anything less ? There was another screen shit in there i seen it all.

Posted
Charles Totherow
Facebook Expert

No you did not have contact with any of them as I told your husband in our chat you will see that I told him as well this is more likely just a glitch with Facebook.

Posted
Charles Totherow
Facebook Expert

Facebok has always been under fire for leaking people information in the past and links not working on thier website for many years.

Posted
Charles Totherow
Facebook Expert

I see the screenshot with amad now and just a Facebook glitch thats all.

Posted
Charles Totherow
Facebook Expert

Both contacts dated in 2018

Posted
Charles Totherow
Facebook Expert

Is there anything that I can help you with?

Posted
Customer

Sorry Charles,  you  stated  that contact was made and messages were deleted and there were steps taken to keep identity low ? Can you explain this. I need a straight answer. Thanks 

Posted
Charles Totherow
Facebook Expert

You did not send anyone no messages at all as i can tell.

Posted
Customer

Thank you, could you please send this conversation to my email and Ben please

Posted
Customer

Also how do i close the ask app so i dont get hacked?

Posted
Charles Totherow
Facebook Expert

You can send him the link to our chat he will see everything

Posted
Customer

Thank you so much for  clearing this issue.

Posted
Charles Totherow
Facebook Expert

Very welcome.

Posted
Charles Totherow
Facebook Expert

The ask app just uninstal it

Posted
Charles Totherow
Facebook Expert

This will get rid of the app all together

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Customer

Thank you

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Customer

Charles im not sure Ben is receiving emails from me could you please forward this link to his email ?

Posted
Charles Totherow
Facebook Expert

Yes may I have his email address?

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Customer

b**2@hotmail.com

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Customer

Thank you for your help 

Posted
Charles Totherow
Facebook Expert

Very welcome.

Posted
Charles Totherow
Facebook Expert

I sent an email to him with the link to our conversation.

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Charles Totherow
Facebook Expert

Please accept my answer below or if you need more help please let me know.

Posted
Customer

Just one more question,  sorry ti be a pain. Ben has queried me suggesting i have dual messenger. When you accessed my account could you confirm that i dont have two messenger accounts please.

Posted
Charles Totherow
Facebook Expert

There was only one messenger account installed.  By default, Facebook only allows one account to be signed on a single phone at a time.

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Customer

Thank you 

Posted
Charles Totherow
Facebook Expert

Very welcome.

Posted
Customer

Hi Charles, i have another problem that i would like you to solve if you can.  Ben has discovered a facebook account that matches my telephone number and says i have a fake account. I have only 1facebook account so not sure how my telephone number matches. I will send a picture to your email of what he had sent me. It may exolain it better as i dont understand it.

Thanks

Posted
Charles Totherow
Facebook Expert

Please allow me a few hours to check this for you.

Posted

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