Can't remember my password

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Customer

Can't remember my password

Last updated
Elixir Cada
Amazon Device Expert

Hello and welcome to ExpertHelp.com! My name is Elixir Cada and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Amazon nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Posted
Elixir Cada
Amazon Device Expert

Hi Denise,

Are you referring to your Amazon account password?

You can send me a reply by entering your message in the box at the top then hit the send response button to send.

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Customer

Yes

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Elixir Cada
Amazon Device Expert

may i know your amazon accoubt id? 

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Customer

D**7@gmail.com

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Customer

Do I get my new password now that I have paid for

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Elixir Cada
Amazon Device Expert

i checked the email and found out it is not a valid amazon account

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Customer

Try this one d**3@gmail.com

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Elixir Cada
Amazon Device Expert

that one worked. can you open that email and provide me the OTP that you received. 

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Customer

Sorry I'm having trouble understanding what to do, how do I open that email address 

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Customer

D**5@gmail.com

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Elixir Cada
Amazon Device Expert

go to gmail.com then login to that email address. let me know once you are logged in. 

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Elixir Cada
Amazon Device Expert

Hi Denise,

I am making a follow up on this issue. Were you able to access your gmail now?

 

Posted

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