I am being blackmails / extorted on google hangout

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Customer

I am being blackmails / extorted on google hangout

Last updated
Ferdinand Aquino
Google Expert

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Google nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Customer

Im ready

Posted
Ferdinand Aquino
Google Expert

Hi Joe,

Thank you for waiting!
May I ask what are the things he is blackmailing you about?

Can you tell us more on what's going on?

 

Posted
Customer

I was chatting with a girl on Hangout (Gena) send some not so flattering pics. a couple of hours later I get a essage from her stating she found me onfacebook. has my wifes name and is threatenng to send her copies of the images and messages.  Unless I pay 1000 in amazon gift cards..  I know its a scam, really not sure what to do

Posted
Ferdinand Aquino
Google Expert

Technically Just disable you Hangout account. The person will stop and will move on to his target.

At the same time diasable your Facebook Account.

Posted
Customer

I updated my privacy settings on facebook to only allow my friends to see anything is that sufficient?  How do I know just blocking this person and disabling hangout will stop this..   How do I know they wont send info to my family?

Posted
Ferdinand Aquino
Google Expert

Let me give you a call

 

Posted
Customer

She has shown me that she has copies of the pics and messages

Posted
Ferdinand Aquino
Google Expert

Im dialing your number now.

Posted
Customer

ok

Posted
Ferdinand Aquino
Google Expert

Can you confirm the number? im not getting an answer from your number ******7721

Posted
Customer

Sorry I must have mis typed  ***-***-****

Posted
Ferdinand Aquino
Google Expert

Dear Joe, It was a pleasure helping you with your Google issue today. Here is a summary of the resolution.
Issue identified :

Blackmailed thru Google Hangouts

Solution Implemented :

Call customer

Verified that the accounts are not linked to Facebook

Advised customer to Shutdown the google Accounts and Facebook temporarily at least a month.

This will prevent further contact and threats from the other person.

Answer Accepted

If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page or if you have billing questions, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****

Posted

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