Somehow I have 2 personal accounts with the same email address. One is under Naomi Nelson and the other under Naomi D Nelson. I want to delete...

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Customer

Somehow I have 2 personal accounts with the same email address. One is under Naomi Nelson and the other under Naomi D Nelson. I want to delete the Naomi D Nelson or preferably merge them. The photos are very similar.

Last updated
Ferdinand Aquino
Facebook Expert

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Facebook nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Posted
Ferdinand Aquino
Facebook Expert

Hi What device are you using for Facebook?

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Customer

Can someone help me with this Tues. morning (Feb. 11th)  USA Central Time at 8 AM?  Sorry I had to leave this afternoon after making the request.  I hope you can help me.  I use my iphone and my pc for accessing Facebook.  Thank you.  Naomi

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Ferdinand Aquino
Facebook Expert

Are you on your computer now?

Can we do a screenshare?

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Ferdinand Aquino
Facebook Expert

Hi Naomi,

Using your computer, click this link https://join.zoho.com/833250144

This will initiate the screen share.

download and run the app.

Technicallly two personal account cannot be merger and it is impossible that one email is on two accounts.

Possibly a misunderstanding on how the log ins are working on your computer.

 

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Customer

Can someone help me now with the above question?  thank you

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Customer

I was not available for yesterday's response.  Could someone help me now with my question.  I have 2 facebook accounts with the same email address, a similar photo, but 2 different names (both of which are me).  Naomi Nelson and Naomi D. Nelson.  How can I merge my friend list, photos etc.  I've heard that it is not possible to have 2 personal accounts with same email address, but that has happened to me, by accident.  Please respond.  Thank you.

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Customer

How to get back to the expert who was helping me yesterday?  I was not available for communication yesterday after I entered my question.

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Ferdinand Aquino
Facebook Expert

Hi Naomi,,

If you are in the US, Can you share what's your phone number?

Also here is my email so we can communicate a schedule.

Thanks!

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