how do i get "like page" put back on my posts?
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how do i get "like page" put back on my posts?
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Adding the Facebook Like Button to Product and Blog Post Pages. Go to Store Setup › Store Settings, then click the Share tab. Enable the Facebook Like/Recommend button setting by clicking the “like” icon.
Please try the steps below to see if this resolves the issue.
I have an author page, so I don't see the "store setup"
One moment please.
Sorry for taking so long please allow me a fews more minutes?
Did You try looking at your page from another account?
Can You look at it from another account and see if you can see the like button?
To fix this you need to change your display settings. Go to your page and click on “Edit Page” then “Edit Settings”. Make sure that both Country Restrictions and Age Restrictions are both set to “Page is visible to Everyone” and “Page is shown to Everyone”.
That is the case.
I shared a post from my daughter's page and there is nothing there. No "like page."
There is nothing.
This is how it looks right now.
I am the Dolly Mama.
I want it to look like this.
Please allow me a few more minutes to resolve this
May I have the link to your page please?
thank you one moment
Do you see the likes on this page?
Does this page look correct?
The like button is there, are you viewing from a mobile device rather than a computer?
Please make sure your faceboko app is up to date on your mobile device as well.
That is not what I'm talking about. It's when a post is shared on someone else's page. It does not come up.
One moment.
I see the like page on that post because it's a special "share the page" post I just did.
Look back at what I posted from my daugther's wall. The Like Page button is not there.
Lots of people share my posts and I need other people to be able to quickly click "LIKE PAGE" when a post is shared.
Let me work on this one moment please.
This person shared my post on Monday. See how it doesn't have a LIKE PAGE on the bottom.
Yes let me work on this for a moment.
When someone shares they have to make it public or it won't have any buttons.
They are public.
Look at the pictures I sent you. They are both public.
Are you on a computer right now?
Could we try a remote session to so I can the issue in real time?
The person sharing them has to make the post as they share it public.
Thats why it did not the like button.
Ok
I'm a little nervous about this.
Is there anything else i can help you with?
Are we going to do a remote session?
I need this solved. I paid money and it's not fixed.
we dont have to do a remote seesion now.
Lets do a remote session
okay. I only have about 10 minutes or so.
Can we try at a later time?
How does that work with getting help?
I have to go through everything again? I do not want to pay again for sure.
I will be able to see when you share a post ans see if someone else shares and check if it has the like button on it.
U will not have to pay You have already paid.
Someone just shared a post two minutes ago.
Does it have the like button on it?
No.
One moment please.
We haven't done anything to change it.
Im still working on this.
okay.
I just shared one of your post on my facebook and the like button is listed.
On my timeline.
I just clicked the like button as well.
I will write a comment as well on the post.
Why is it not on someone else's? What did you do differently? You just shared it?
That's so weird. But I'm glad about that.
Their facebook could be set to private settings.
Okay.
Where the person sharing doesnt see it
Okay. Thank you. Thank you. I will let it alone now.
Dear Ester, It was a pleasure helping you with your facebook issue today. Here is a summary of the resolution.
Issue identified : Customer like button went missing
Solution Implemented : After troubleshooting steps, concluded that some facebook accounts are set to private and not able to see the like button on some shares.
Accepted Answer
If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****
Byron Narciso
Facebook Expert
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