to un block two phone numbers 218-998-0213 206-232-3104

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Customer

to un block two phone numbers ***-***-**** ***-***-****

Last updated
Rofel Lantican
Comcast Tech

Hello and welcome to ExpertHelp.com! My name is Rofel Lantican and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Comcast nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Rofel Lantican
Comcast Tech

Hi Moline,

Thanks for waiting. Im here to help. Please follow these steps on your computer.

  • Go to www.xfinity.com.
  • Select the Voice & Text icon.
  • Sign in using your Primary Comcast ID and password, or your XFINITY Voice telephone number and Voicemail password.
  • Your call logs appear on the Voice tab.
  • Click the X icon next to the number to unblock it. Click OK when the confirmation box appears.

Please let me know if this helps.

Posted
Rofel Lantican
Comcast Tech

Hi Moline. 

I tried to call you but no one is answering the call. Please let me know when you are ready so I can call you. Thanks

Posted
Customer

my phone number is 1- ***-***-**** charlotte moline   mercer Island, Wash.

Posted
Rofel Lantican
Comcast Tech
Rofel Lantican
Comcast Tech

Dear Larry, It was a pleasure helping you with your Comcast issue today. Here is a summary of the resolution.


Issue identified : Unblock 2 phone numbers


Solution Implemented : Called the customer / Remotely accessed the computer / Assisted the customer to unblock the number / Advised customer to call the number and ask the owner to give her a call to check if it is working / Issue Resolved / Customer is happy with the assistance / Answer Accepted


If issue resurfaces : If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-**** .

Posted
Rofel Lantican
Comcast Tech

Dear Moline, It was a pleasure helping you with your Comcast issue today. Here is a summary of the resolution.


Issue identified : Unblock 2 phone numbers


Solution Implemented : Called the customer / Remotely accessed the computer / Assisted the customer to unblock the number / Advised customer to call the number and ask the owner to give her a call to check if it is working / Issue Resolved / Customer is happy with the assistance / Answer Accepted


If issue resurfaces : If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-**** .

 
Posted
Customer

Dear Rofe

You need to cancel one beause I make a mistake, you unblock one phone 03/31/2020.   Thank You, Charlotte

Posted
Rofel Lantican
Comcast Tech

Called customer /  Customer was charged twice / Advised customer that I already requested to cancel the duplicate question

Posted

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