Public school district who is no longer allowed to post on our page because it says FB can’t identify our country/region but we have done...

How It Works

Get an answer in three easy steps. Here's how it works...

Ask Your Question

1. Ask Your Question

Enter your Facebook question at the top of this page and click Get An Answer.

Pick Your Priority

2. Pick Your Priority

Tell us how quickly you want your Facebook question answered.

Get An Answer

3. Get An Answer

Connect with your Facebook Expert via online chat or telephone call.

Answer

Customer

Public school district who is no longer allowed to post on our page because it says FB can’t identify our country/region but we have done everything they have asked

Last updated
Ferdinand Aquino
Facebook Expert

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Facebook nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Ferdinand Aquino
Facebook Expert

Hi Kristi,

Thank you for waiting!

What device are you using to manage the page?

Posted
Customer

We have used both phone (IOS) and computer 

Posted
Ferdinand Aquino
Facebook Expert

Thanks you,

Are allpost being blocked as of the moment?

Posted
Customer

Yes, it will not allow us to post anything the past 5 days and we've verified all that they ask. We get a purple page with hands saying we can't post or publish right now because the country/region has not been verified. We've turned on location services and it verified but still a problem on country 

Posted
Ferdinand Aquino
Facebook Expert

Is tha page settings > Contry restriction set as visible to everyone?

Posted
Customer

It's set up as a business page but we have a gray page attached to it somehow and we all only have moderator access - there was never an admin - not sure sure about visible country - don't see that as an option 

Posted
Ferdinand Aquino
Facebook Expert

Page always have an admin or an owner.

The first account who initially created it usualy is the admin.

Can we do a screenshare? This way I can see how yours is set up?

Posted
Customer

We had a post that reached over 80,000 people last week and it seemed like it happened then 

Posted
Ferdinand Aquino
Facebook Expert

Most likely yes, Pages who has more reach "Uncleared by facebook as to how many" will be required to very their page.

Posted
Customer

We can't seem to verify no matter what we do and have done everything asked 

Posted
Ferdinand Aquino
Facebook Expert

Let's check, If you're on a computer now,

Click this link

https://join.zoho.com/721030758

This downloads the screen share. Run it and allo to join.

also What number can I reach you at If we ever get disconnected?

Posted

quoteTestimonialsquote

We've Got Your Facebook Problem Solved!

ExpertHelp provides live Facebook help and support over the phone or via live online chat.

As a company with loads of experience assisting people with Facebook issues, we’re confident of solving any problem you might have. Thousands upon thousands of Facebook users have come to us with their questions. We work tirelessly and quickly to ensure their questions are answered to the best of our ability.

What sets us apart from other Facebook help providers is the sheer range of issues we tackle. Our team doesn’t just specify in one particular area, we can solve anything, including common problems like:

Typically, when you approach Facebook for advice, they don’t offer complete solutions. Furthermore, they refuse to help with any Facebook problems that are related to your computer or the device you’re using Facebook on. We’re not affiliated with the social network, so we’ll even help with issues caused by your devices.

All of these problems are highly common amongst Facebook users. But, our assistance doesn’t end there. Feel free to ask any questions related to Facebook support and one of our Expert advisers will talk you through the ideal solution. It’s a fast and effective service that requires very little effort on your behalf. Just ask your question, indicate how urgent it is, and choose the method of contact from us. We’ll call, email, or live chat with you - depending on your preference.

There’s no problem too big or small for us to solve. If you’re a Facebook user that’s struggling in some regard, get in touch with us today. We’ll help make things easier for you, and ensure you get the most out of Facebook. ExpertHelp offers a cost-effective service that’s so simple to use. Don’t get left in the dark waiting for answers to your questions. In most cases, we can answer your query within 15 minutes. This gives you more time to connect with people on Facebook and ensures you spend less time waiting around for support.

Don't waste your time scouring the Internet looking for the Facebook phone number, when chances are we can solve your Facebook problem right here, right now. Make the smart choice, get live help for Facebook now, and enjoy unlimited free follow-up questions once your issue is solved.

More Facebook Questions...

Ask Your Facebook Question & Get An Answer Now!