I need help with a business page. Facebook won't let me post my link. Says it goes against community standards.

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Customer

I need help with a business page. Facebook won't let me post my link. Says it goes against community standards.

Last updated
Charles Totherow
Facebook Expert

Hello and welcome to ExpertHelp.com! My name is Charles Totherow and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Facebook nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Posted
Charles Totherow
Facebook Expert

If your photo, video or post is removed for violating Facebook's rules, you will be given the option to "Request Review." Appeals will be conducted by a "community operations" team within 24 hours. If Facebook determines it made a mistake removing content, it will be restored

Posted
Charles Totherow
Facebook Expert

Under any posts that gets flagged, there should be an appeal button to click on 

Posted
Customer

I have clicked the appeal button a lot!  They never do anything. It's a business page for my Scentsy business. EVERYONE else is able to post thrur Scentsy links, but it won't let me. I'm sure I have something not set correctly. I was hoping you could"dial into" my computer, or however that works, and see what's going on. Mornings, or before 4pm are best for me. 

Posted
Charles Totherow
Facebook Expert

We can do a remote session anytime of the day.  Let me know a great time.

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Customer

Can you do it tomorrow morning sometime?

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Charles Totherow
Facebook Expert

Yes this will be great.

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Customer

Are you available now?

 

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Charles Totherow
Facebook Expert

Sorry for taking so long.  I can do the remote session anytime.

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Charles Totherow
Facebook Expert

Please let me know a great time to follow up with your question.  I am here any time of the day. 24/7

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Customer

are you available now for remote?

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Charles Totherow
Facebook Expert

Yes anytime would be great Sorry for taking so liong to get back with you.

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Customer

are you available now to do remote?

 

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Charles Totherow
Facebook Expert

I wll get the link now one moment

Posted
Charles Totherow
Facebook Expert

Click the link below and run the software please.

https://join.zoho.com/119822999

Posted
Charles Totherow
Facebook Expert

Performed remote session.  Facebook will allow a main website url to be added to a page, but not customer's page through the site.  Advised customer she needs a another url to her page that is a domain that Facebook will except which website provider has to issue.  Customer said she will contact website provider and try to get a domain that Facebook will except.

Status-Open

Posted
Charles Totherow
Facebook Expert

Where you ever able to add the website name to your page?

Posted

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